13 February 2023

How MSPs Can Leverage VMS Systems to Better Serve Customers

Wayne Burgess
Wayne Burgess

Managed service providers (MSPs) play a critical role in helping organizations to improve the return on investment they realize from their contingent workforce programs

MSPs implement processes, technologies and controls into an organization's contingent workforce program, allowing them to better manage their staffing agencies and non-employee workers. This enables their clients to access the benefits that come with a robust contingent workforce program, such as reduced spend, improved access to talent and greater business flexibility.

To ensure MSPs can achieve this level of success for their clients, it’s crucial that they have the right technology partners in place. 

Technology helps to automate processes, centralize data and standardize interactions, helping to uncover bottlenecks that lead to inefficient operations within a company’s contingent workforce and mitigating rogue spend among hiring managers.  

This is exactly why a vendor management system is a critical component of how an MSP can better serve its customers. In this blog, we look at how MSPs can leverage VMS software to deliver improved ROI for its customers.

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Leveraging VMS technology for improved customer ROI

A vendor management system - a web or cloud-based application that acts as a mechanism for businesses to manage and procure contingent workers, as well as manage staffing agencies - enables MSPs to implement robust contingent workforce programs into client businesses. 

By consolidating all contingent workforce information into one database, MSPs are able to standardize their clients’ contingent workforce hiring process and gain complete visibility and control over the program - mitigating risks such as rogue spend or worker misclassification.

MSPs can leverage VMS technology to:

  • Automate tasks and minimize administration functions, delivering greater internal efficiencies and time-saving for their clients to focus on core competencies.

  • Consolidate all data into one platform to increase program compliance across all hiring managers and minimize risk.

  • Provide real time access to talent marketplaces and gig platforms which goes way beyond just staffing agencies.

  • Access real-time reporting functionalities that give both the MSP and client the ability to perform advanced forecasting and analytics, track service level agreements, key performance indicators and staffing agency performance.

  • Better control of client’s contingent workforce costs through improved visibility of where money is being spent, what on, and how much. 

Not all VMS technology is made equally 

All the above benefits are critical to the success of an MSP, but for MSPs to fully deliver improved ROI to their clients, partnering with the right vendor management system provider is critical. 

Looking for a VMS Partner? 

At Conexis, we believe that MSPs need a better VMS. If you are looking for a new strategic VMS partner, contact us.  We will work with you to help you dramatically improve the service you provide to your clients - resulting in increased profitability, greater ROI and higher levels of customer satisfaction. 

Whether you are looking for a new VMS Solution, or just getting started, we are here to help.  See how easy Conexis is to use with our quick 2 minute Self-Guided Tour. Contact us for a free no-obligation consultation, or schedule a Personal Demo. Read more about why MSPs choose Conexis as their VMS partner at: Conexis VMS for MSPs

Contact the Conexis MSP Partner Team

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Wayne Burgess

Wayne Burgess

Wayne Burgess is the President of Conexis, a technology company focused on helping organizations get control of their Contingent workforce.

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